First Enterprise - Building Businesses in the East MidlandsBusiness support, information and advice | Business Link

About Us

First Enterprise Business Agency (FEBA) was established in 1989 to meet the challenges faced by the ethic minority community. The agency was established following an expressed need from the local community for an agency that would bridge the gap of accessibility of support and provide a confidential and culturally sensitive business support service.

This was highlighted in research commissioned in 1985 and 1987 respectively, undertaken by Nottinghamshire County Council and Nottingham Taskforce following the early and mid 1980 inner city disturbances. The research’s overall conclusion was that ethnic minority individuals and businesses were inappropriately serviced by mainstream business support agencies and recommended the formation of an Agency to specifically serve this sector of SMEs in Nottingham. The agency was established under the auspices of Nottingham City Council and partly funded by the Home Office Section 11 Funding.

FEBA is a non-profit-making organisation, which registered as a company limited by guarantee in May 1993 after it gained independence from the Nottingham City Council. Our members or board of directors are from diverse backgrounds as are the clients we serve. They represent the Indian Community Centre, the Union of Pakistani Organisations, Nottingham African-Caribbean Convention, Nottingham City Council and local businesses.

The first mission statement for the agency was drawn up during 1988 to 1989 and stated that the purpose of the agency was “to assist in the development of black businesses and help promote employment prospects within the black communities”. By 1995 the agency’s scope was broadened to include all the ethnic minority communities living in Nottingham.

The role of First Enterprise Business Agency (FEBA) is to help people from disadvantaged communities to create and sustain economic advantage through self-employment by providing pre and post-start up support in many forms. Our clients can access FREE services, including business advice and counselling, training, access to funding, and support with research at our offices on Radford Road and a number of satellite offices across the East Midlands. We are able to offer our services for free because our work is funded by Government-led contracts. FEBA is more than a business support agency, it is a vital link and resource for the communities around it, providing services that can aid business growth, job creation, skills and labour force development and community relations. It also serves as a bridge, which enables the ‘mainstream’ service providers to have a direct route into sections of the business community that had previously been excluded.

With an established client base of businesses ranging from the small to the very prominent, FEBA has now built extensive expertise and grass-roots knowledge of the business support needs of the Black and Minority Ethnic (BME) community. This knowledge base is backed with in-house research that enables us to deliver relevant training and support and achieve measurable results amongst the businesses we serve. As a result we are the primary agency with specialist understanding of working with deprived communities and are therefore ideally placed to design and deliver appropriate services for this group.

FEBA is now a leading Enterprise Agency in the East Midlands Region with a specialist remit to serve the ethnic minority community, but not exclusively. About 20% of its client group consists of people from the wider community.

First Enterprise is a member of the following organisations:
  • DTI Approved Enterprise Agency
  • Full member of the National Federation of Enterprise Agencies (NFEA)
  • Member of Community Development Finance Association (CDFA)
  • Licensed by the Office of Fair Trading under the Consumer Credit Act 1974, license number 381033
  • Nottinghamshire Chamber of Commerce membership number 369975
  • Meets the requirements of the National Standard for effective Investment in People
  • Registered for BS EN ISO 9001:2000 certificate number 19088
  • Accredited by the Customer First Framework certificate number 1490
  • Committed to Business in the Community’s Community Mark
First Enterprise Business Agency Limited is a company registered in England and Wales, company number 2817451. Our Registered Offices are at 90 Radford Road, Nottingham NG7 5FU.

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